Question 1

Do the cases work with magnetic chargers and wallets?

Accepted Answer

Yes. Every KAROVEL case has a full N52 magnet ring built in under the weave, centred so magnetic chargers, wallets and mounts snap on square and hold.

Question 2

What is aramid fibre, and why use it?

Accepted Answer

Aramid fibre is a high-strength synthetic fibre used where strength-to-weight matters. Woven at 600D or 1500D, it gives grip and real impact resistance at about 25 grams — protection without the bulk of a rubber case.

Question 3

Which phones do KAROVEL cases fit?

Accepted Answer

iPhone 18 Pro, iPhone 18 Pro Max, iPhone Duo (the foldable), Galaxy S26 Ultra and Galaxy Z Fold8 Ultra. The iPhone 18 Pro and 18 Pro Max cases also fit the iPhone 17 Pro and 17 Pro Max: the bodies are the same size. Each product page lists the exact models that weave is cut for.

Question 4

How much is delivery, and how fast?

Accepted Answer

Delivery is free across the UAE on every order. Orders dispatch from Dubai within 1 to 3 business days.

Question 5

Do you ship internationally?

Accepted Answer

The UAE is our home market. International shipping is available on request — email hello@karovel.com with your country and we will send a quote.

Question 6

What is your return policy?

Accepted Answer

Changed your mind? Return any unused case in its original packaging within 14 days for a full refund. Email hello@karovel.com to start a return.

Question 7

Is there a warranty?

Accepted Answer

Yes — one year from delivery against manufacturing defects: weave delamination, magnet failure, a cracked or split frame, and buttons that stop working in normal use. If it is a defect we send a free replacement anywhere in the UAE.

Question 8

How do I pay, and is checkout secure?

Accepted Answer

Card, Apple Pay and Tabby, all handled on Stripe’s encrypted checkout page. KAROVEL never sees or stores your full card details.

Question 9

How slim and protective are the cases?

Accepted Answer

About 25 grams and slim, with raised camera and screen lips and shock-absorbing TPU corners.

الأسئلة الشائعة